Q: Do I have to be a member to apply for a loan?
A: Yes, you do. It’s easy and simple. When you apply for a loan, we will process your membership at the same time. So, you do not have to complete each process separately.
Q: What if I want to purchase a car on a weekend when the credit union is closed, and I don’t know how much I can afford?
A: We understand that weekends are the best time to shop for a car. That is why we provide a pre-approval service to our members. Get a pre-approval from one of our friendly loan officers before you go to any dealership and find out how much you can be approved for. In addition, if you know what type of car you are going to purchase, we can help you find out the book value of the car. Therefore, you can go to any dealership and be confident that you will not pay much more than what you should.
Q: What should I do if I decide to refinance my loan from another financial institution?
A: It’s simple and convenient. Call one of our friendly loan officers at 800-452-6021, and we will take care of it for you. There is absolutely no hassle.
Q: How do I make payments?
A: Make payments in our lobby, by mail, convenient night-drop, or make automatic deposits through payroll deduction.
Q: How do I check my balance?
A: Use the free Internet Banking, call the free Telephone Teller at 800-808-5802, or call a friendly member service representative at 800-452-6021.
Q: What if I get into an accident, become disabled, and can’t make my loan payments?
A: Accidents and disabilities can occur anytime unpredictably. That is why we offer the Credit Life/Credit Disability Insurance. In the event that disability or death occurs, the benefits will be paid directly to pay off or reduce your loan. If the benefits are more than the balance of your loan, the difference will be paid to you if you are living or to the Beneficiary named by you. For more details, call one of our friendly loan officers at 800-452-6021.
If you have an existing loan without Credit Life/Credit Disability Insurance and you become disable and can’t make your loan payments, call one of our friendly loan officers immediately at 800-452-6021.