Q: Do I have to be a member to apply for a loan?
A: Yes, you do. It’s easy and simple. When you apply for a loan, we will process your membership at the same time. So, you do not have to complete each process separately.

Q: What if I want to purchase a house on a weekend when the credit union is closed, and I don’t know how much I can afford?
A: We understand that weekends are the best time to shop around for a house. That is why we provide a pre-approval service to our members. Get a pre-approval from one of our friendly loan officers before you hunt for a house and find out how much you can be approved for. With pre-approval, it is much easier to narrow down your options. Plus, when you find your dream house, you can close the deal on the same day knowing that you are already approved.

Q: What should I do if I decide to refinance my loan from another financial institution?
A: It’s simple and easy. Call one of our friendly loan officers at 800-452-6021, and we will take care of it for you. There is absolutely no hassle.

Q: How do I make payments?
A: Make payments in our lobby, by mail, convenient night-drop, or make automatic deposits through payroll deduction.

Q: How do I check my balance?
A: Use the free Internet Banking, call the free Telephone Teller at 800-808-5802, or call a friendly member service representative at 800-452-6021.

Q: What if I get into an accident, get disabled, and can’t make any more loan payments?
A: Accidents and disabilities can occur anytime unpredictably. That is why we offer the Credit Life/Credit Disability Insurance. After you are insured, in the event that disability or death occurs, the benefits will be paid to the credit union to pay off or reduce your loan. If the benefits are more than the balance of your loan, the difference will be paid to you if you are living or to the Beneficiary named by you, if any, or to your estate. For more details, call one of our friendly loan officers at 800-452-6021.