Q: Do I have to sign up to use the Internet Banking?
A: Yes, you do. To use the Internet Banking, you will need a password, which will be emailed to you after registration.

Q: How will I get my password and how soon am I going to get it?
A: After you sign up, we will send a password to your email address. You will receive your password within 24 hours. If you complete the registration during the weekend, we will email you the password on the next business day.

IMPORTANT:
If you do not receive an email containing a password, the email may have been captured in your “junk mail” folder. If you are unable to locate the email, feel free to contact one of our friendly member service representatives at 800-452-6021.

Q: After I get my initial password, can I change it?
A: Yes, you can. As a matter of fact, for security reasons, we highly recommend that you change your password when you first log in to your account.

Q: Will my Internet Banking transactions be posted immediately?
A: Yes.

Q: Is the Internet Banking secure?
A: With the Internet Banking, your account information is secure. Your information resides on servers housed in a state-of-the-art, secure Data Center. This guarantees the data cannot be manipulated by an outside source.

Recently, a sophisticated security network was installed to protect communication between the Internet and our equipment. These latest firewall and router technologies are equipped with on-board intrusion detection capabilities that guarantee we’re giving you the latest in data security and protection.